Apartamentos Olano, Madrid | faqs, check out, rooms

Tourist Apartments in Madrid

Apartments in a shopping area and excellent communications.

What time is check in and check out?: The check-in is possible from 13 pm, while the check-out is at 12 noon.
Can I leave the room late?: Yes, always on request.
Can I choose the type of bed in my room? (Large bed – two beds): You can choose always on request.
Do the apartments have a balcony or terrace? Can I reserve one?: Some apartments do have balconies and terraces, depending on availability.
Are there non-smoking rooms?: We have apartments for smokers and nonsmokers.
How many storeys does the building have? Is there a lift?: The building has seven floors with lift.
Is there air conditioning in the rooms? Does it work all year round?: Yes, we have both air conditioning in summer and warm air in winter.
The facility is accessible for people with reduced mobility?: Unfortunately, it is not adapted to accommodate people with disabilities.
Can you keep my luggage when I leave the room?: You can store your luggage, always depending on the reception hours.
Is there a safe place to park my car? How much does it cost?: We have our own pay parking.
Do you have an Internet or e-mail terminal for guests?: Yes, we have free Wi-Fi services.
Do you offer high speed Internet in the room for my laptop? Is it wireless?: Yes, we have free Wi-Fi throughout the apartment.
Do you have a quiet, romantic room? How can I reserve it??: Unfortunately, we don’t have rooms for those characteristics.
What languages are spoken in Reception?: Spanish and English.
Where may I rent a car?: Beside the apartments there is a travel agency.
We are coming with 1 (or more) children; you can add an extra bed in a double room? What other solution can be proposed?: Yes, you can add an extra bed on request.
How can I cancel my reservation?: Easily, by e-mail or phone.